When your team is big enough and there are layers between you and other team members, skip-level meetings are a great tool to improve communication. The more removed from the day-to-day work a team leader is, the harder it is to have a feel for what's happening and how people are really doing. Skip-level meetings help close the communication gap.
Read More
Yes, tough conversations are tough!
This video training is part of my Monthly Manager Power call series that provides additional advice and support for managers of all levels. You’ll get a straight forward way to prepare to broach a tough topic with someone or give them feedback on their performance. The handouts will give you a step-by-step place to draft out your talking points plus give you some sample lead-ins to the conversation.
Read More