Your Mic is Always On
There’s a lot of power in the things we say whether we’re conscious of it or not.
Just by simple observation, my body language could be telling you something. For example, rolling my eyes might tell you, "I don’t agree with what you just said." Forcefully crossing my arms could be telling you, "I don't like what I’m hearing."
As well, my tone of voice shares a certain message, like frustration, caring, anger or empathy. My words can gracefully lead a conversation or unproductively stilt a conversation.
For managers, understanding the implications of what we say – both verbally and non-verbally – can be an eye-opener.
THE MIC IS ALWAYS ON
In a non-creepy way, we are being watched at work - in meetings, on projects, during conflict, in 1:1s, and notably in skip level meetings, where the dynamics can be even more telling. Those around us are actively or passively observing how we are showing up and, because of this, what we project has an impact on others.
If you’ve ever worked with someone upbeat and positive you know this is true. We see and feel all their energy flow our way. We see them role-modeling with a great attitude and we hear them speaking in a professional and productive way. Their microphone (megaphone?) out to the world is sharing messages of emulation-worthy content.
And, vice versa if you’ve ever worked with folks who suck the lifeblood out of the workday with their complaining, cynical attitude, and overall blah outlook on everything.
WHAT THIS MEANS FOR MANAGERS
This is a critical reminder for any managers (you?) who may have forgotten their microphone is broadcasting out to the workplace.
So I have to ask, what’s yours sharing?
Commiserating or complaints?
Empowering or enthusiasm?
Each one of us is role-modeling something….All. Day. Long. The question to ask is, what effect does that have?
Consider a few thoughts:
1. Catch yourself the next time you complain, gossip, or express negativity? Who is the audience? What's your goal?
2. If you truly were live mic'd for all to hear at work, how would you speak differently to the people on your team? More compassion, more understanding, less jerk-ness?
3. Spend some time thinking about what kind of leadership role model you want to be. Do your words and actions consistently reflect that?
About The Author
For the past two decades, Cecilia Gorman has helped advertising agencies and other creatively-minded companies fix costly communication and productivity issues by teaching managers how to become better connectors, motivators, and leaders. Cecilia is the author of Always Believe In Better, creator of the digital learning course for managers—Manager Boot Camp, and co-founder of the global training and support community for working women—Empowership.
Interested in growing your skills as a manager? Check out how Manager Boot Camp might help.