Feedback Training for Managers & Teams

Teaching a more human approach to feedback

Feedback Academy is a quarter-long intensive where managers and their teams learn to build feedback cultures grounded in personal values rather than imposed standards. The result? Managers stop guessing how to approach feedback, employees stop feeling blindsided by it, and organizations build healthier, more productive conversations.

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Most feedback conversations fail before they start.

It's rarely because people don't care. More often, it's because feedback feels untethered to anything the employee actually agreed mattered.

Without a shared framework, managers are left guessing (and dreading) what to say, people become defensive, and conversations that should build someone up end up creating friction instead.

But when feedback becomes personal, in the right way, the whole conversation changes.

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Feedback training for managers & teams

GIVE BETTER FEEDBACK

FEEDBACK
ACADEMY

A cohort program that teaches managers to anchor feedback using the Five Line Leadership framework.

Instead of relying on opinions or scripts, every conversation becomes an opportunity to realign with the kind of leader or contributor someone has already said they want to be.

Along the way, they'll practice real conversations, work through current challenges with coaching, and learn alongside peers who are building the same skills – because feedback gets easier when you don't have to figure it out alone.

Practice real conversations, work through current challenges with coaching

WHAT'S INCLUDED

WHAT'S INCLUDED

What’s included

Live kickoff session with Cecilia

Introduce the framework, align participants, and establish shared expectations.


1:1 coaching & peer discussion

Apply the framework to real workplace challenges through coaching, role play, and collaborative learning.


The "In the Ring" methodology

Introduce the framework, align participants, and establish shared expectations.


The Five Line Leadership framework

Create personalized leadership guardrails that become the foundation for every future feedback conversation.


Access to 2 mini-courses

Get access to Instant Help for Giving Feedback and Instant Help for Receiving Feedback.


Enterprise licensing

Scale the methodology across your organization with continued access and implementation support.

The Feedback Academy

difference

Traditional
feedback

  • Based on opinions

  • Reactive conversations

  • Managers carry the conversation

  • Feedback feels like an ambush or criticism

The best managers starts here.

After Feedback
Academy

  • Grounded in personally authored values

  • Conversations built on shared expectations

  • Everyone shares the framework

  • Feedback feels like realignment and growth

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Now your people can stop avoiding important conversations.

Participants learn how to:

  • Give feedback without overthinking every word

  • Receive feedback with greater openness and less defensiveness

  • Anchor conversations in shared values instead of subjective opinions

  • Navigate difficult conversations with greater clarity

  • Create trust before feedback is ever needed

  • Build accountability without damaging relationships

  • Turn uncomfortable conversations into
    opportunities for growth

  • Develop a shared feedback language

MEET YOUR TRAINER

Cecilia Gorman

If there's one thing I've learned after 20+ years of leadership coaching, it's this: most managers don't dread feedback because they don't care. They dread it because no one ever showed them an easier way.

Feedback Academy is the answer I wish every manager had sooner. Using my Five Line Framework, I teach them to make feedback feel more natural, more meaningful, and less intimidating.

Enroll your team with confidence

Money-back
guarantee

 If Feedback Academy isn't the right fit, we'll refund your enrollment.

Flexible enrollment transfers

If an employee leaves within 30 days before starting the course, simply transfer their seat to another manager.

Need internal
buy-in?

We'll provide editable email templates and stakeholder resources to help you make the case for Feedback Academy  and answer common questions before enrollment.

FAQs

Build a feedback culture your people won't dread.

Let's create a shared framework that makes feedback feel more personal, more meaningful, and a whole lot easier for everyone involved.