Video: Why Receiving Feedback is So Tough
Raise your hand if you’ve ever gotten defensive 🙋♀️
This video training is from my Manager Power call series that aims to provide advice and support for managers of all levels.
It's hard to hear things we don't like. Very few of us went to a Feedback 101 class while growing up. We've missed the fundamentals that teach us how to be open and receptive, especially when things touch a nerve. Most people jump straight to an emotional reaction.
Plus, if you are a manager who GIVES feedback, unexpected feedback responses typically throw a wrench when you least expect it. Learning more about how people are wired to receive feedback helps us on both sides of the feedback dynamic.
Teaching Points:
Why Receiving Feedback is Imperative
Understanding the Receiver Dynamic
Combatting Defensiveness and Other Responses
Watch the lesson and download the handout below.
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About The Host
For the past two decades, Cecilia Gorman has helped advertising agencies and other creatively-minded companies fix costly communication and productivity issues by teaching managers how to become better connectors, motivators, and leaders. Cecilia is the creator of the popular digital learning course for managers—Manager Boot Camp.
Interested in growing your skills as a manager? Check out how Manager Boot Camp might help.
